HID HDP5000 User Manual

All rights reserved HID Global Corporation
HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8
300
Accessing the Clean Printer tab
Cleaning the Printer Platen Roller and Card Feed Rollers
Perform this procedure approximately every 1,000 prints to maintain a consistent print
quality. (Note: The Card Feed Rollers move the card throughout the print process. Rollers
should be kept clean to prevent card jams and card contamination. This cleaning process will
ultimately lead to better print quality and extended Printhead life.)
Step Procedure
1 From the HDP5000 Driver, click on the Toolbox button to bring up the Clean
Printer tab.
2 Follow the instructions from the CLEAN PRINTER tab on the Driver. See
Display A below.
(Note: If your Printer is equipped with a Magnetic Encoder, you must
insert the Cleaning Card with the printed side up and with a small Liner
Strip towards the front of the Printer. See Display B below)
3 Replace the printing supplies and close the Print Stations after the Rollers are
clean and completely dry.

HID HDP5000 Specifications

General

Print Resolution	300 dpi
Interface	USB
Print Technology	Dye sublimation
Card Capacity	100-card input hopper
Connectivity	USB 2.0
Print Capability	Single-sided
Operating System Support	Windows 7, 8, 10
Card Sizes	CR80 (standard credit card size)