HikRobot ID2000 Series - Chapter 12 FAQ (Frequently Asked Question); Why There Is no Device Listed after I Run the IDMVS Client Software; Why the Image Is very Dark; Why the Images Frame Rate Is very Low in the Live View

ID2000 Series Industrial Code Reader User Manual
127
Chapter 12 FAQ (Frequently Asked Question)
12.1 Why there is no device listed after I run the IDMVS client
software?
Problem
Run IDMVS client, there is no listed device.
Reason
● The device is powered off.
● Network exception.
Solution
● Check the device’s power connection (observe whether the PWR indicator is solid green)
to make sure the device is powered up normally.
● Check the network connection (the LNK indicator is flashing green if the network
exception occurs) to make sure the device can be connected to the network normally, and
make sure that the PC and the device are in the same network segment.
12.2 Why the image is very dark?
Problem
All black or too dark during live view.
Reason
● Insufficient brightness of light source.
● Too small value of exposure and gain.
Solution
● Increase the brightness of light source appropriately, or change to a brighter one.
● Increase exposure and gain appropriately.
12.3 Why the image's frame rate is very low in the live view?
Problem
Image incoherent/low frame rate/image tearing when adjusting images.