HP xw4300 - Page 122

System Diagnostics and Troubleshooting122
611—Primary Diskette Port
Address Assignment Conflict
Configuration error. 1. Run Computer Setup (F10 Setup).
2. Remove expansion cards.
3. Clear CMOS.
912—Computer Cover Has
Been Removed Since Last
System Start Up
Access panel has been removed. No action required.
917—Front Audio Not
Connected
The front audio cable is not connected. Connect front audio cable.
918—Front USB Not Connected Front USB is not connected. Connect front USB cable.
921—Device in PCI Express Slot
failed to initialize
PCI Express cards not seated properly. Reseat all PCI Express cards in their PCI Express slots. If
the problem persists, contact the PCI Express card
vendor.
940—Extended ROM signature
not found
The signature at the start of the ROM
flash is missing. Your firmware (BIOS) is
incomplete.
Run ROMPaq again.
960—CPU Overtemp occurred The ambient temperature could exceed
operating limits (maximum=95°F), or
there are obstructions to airflow,
including dust build up.
1. Be sure you are not operating the system in an
environment that exceeds 95°F.
2. Disconnect power and open the access panel.
3. Check that cables are not blocking CPU heatsink
fans or front fan, if installed.
4. Check that there is not excessive dust on major
components.
5. If airflow is acceptable and there is not excessive
dust, the thermal sensing circuitry has failed on the
processors or on the system board. You must
replace the processors, system board, or both.
1155—Serial Port Address
Conflict Detected
Both external and internal serial ports
are assigned to same IRQ.
1. Remove any Comm port expansion cards.
2. Clear CMOS.
3. Reconfigure card resources and run Computer Setup
(F10 Setup). Run Computer Setup or Windows
utilities.
1720 SMART Hard Drive Detect
Imminent Failure
Hard drive is about to fail. (Some hard
drives have a firmware patch that will fix
an erroneous error message.)
1. Determine if hard drive is giving correct error
message. Run the Drive Protection System test, if
applicable.
2. Apply firmware patch if applicable (see
http://www.hp.com/support
).
3. Back up contents and replace hard drive.
1721—SMART SCSI Hard Drive
detects imminent failure
Hard drive is about to fail. (Some hard
drives have a firmware patch that will fix
an erroneous error message.)
1. Determine if hard drive is giving correct error
message. Run the Drive Protection System test if
applicable.
2. Apply firmware patch if applicable (see
http://www.hp.com/support
).
3. Back up contents and replace hard drive.
1780—Disk 0 Failure The drive is not installed correctly or has
failed.
1. Make sure that any jumpers are set correctly, and
that power and drive cables are connected, both to
the drive and the system board.
2. Verify that the cables are the correct cables for your
computer model.
If this message persists, you might need service for your
workstation.
1781—Disk 1 Failure The drive is not installed correctly or has
failed.
1. Make sure that any jumpers are set correctly, and
that power and drive cables are connected, both to
the drive and the system board.
2. Verify that the cables are the correct cables for your
computer model.
If this message persists, you may need service for your
workstation.
Table 5-18 POST Error Messages (continued)
Screen Message Probable Cause Recommended Action