◦ VT-d
◦ TPM
Invalid Server Serial Number and Product ID
Symptom
You see an error message that the Server Serial Number and Product ID are invalid, corrupted, or lost.
Cause
The serial number, product ID, or both, are invalid, corrupted, or lost.
Action
1. Enter the correct values for these fields.
2. Verify that the error message does not appear again.
Invalid time or date
Symptom
You see a message stating that the time and date is not set.
Cause
The time or date in the configuration memory is invalid.
Action
1. Use the Date and Time option to change the settings.
2. Verify that the message does not appear again.
Networking devices are not functioning properly
Cause
Only networking devices on the list of supported server options should be used.
Action
Hewlett Packard Enterprise recommends that networking devices be updated to the latest version of
firmware before they are used in the server. Before installing the operating system, use the latest Service
Pack for ProLiant in Offline mode to upgrade the firmware to the latest version.
138 Invalid Server Serial Number and Product ID
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