NOTE: If the default boot mode settings are different than the user-configured settings, the system might
not boot the OS installation when the defaults are restored. To avoid this issue, use the User Default
Options feature in UEFI System Utilities to override the factory default settings.
System unresponsive
Cause
There is a mis-configured or malfunctioning PCIe expansion card.
Action
Enable PCIe debug information collection to identify the problem card.
Server will not boot
Cause
Enable serial debug with the maintenance switch.
Action
1. Power off the server.
2. Locate the Server Maintenance Switch (12 position switch) and set DIP 4 to the ON position. Refer to
the chassis hood label for details on the location of the switch.
3. Attach a NULL mode cable to the server serial port or open an iLO Virtual Serial Port (VSP) session.
4. Use a utility, such as PuTTY, to establish the connection and ensure that you enable logging to a file
(select All session output).
The following example shows sample PuTTY settings for logging data:
System unresponsive 139
To Next Page
Loading...
