NOTE: To log in using an HPE Passport account, or to create an HPE Passport account, go to http://
www.hpe.com/info/insightonline. In most cases, your HPE Passport account is the same as the
email address you used during the HPE Passport account registration process. If you changed your
user ID in the Hewlett Packard Enterprise Support Center, be sure to log in with your user ID and not
your email address.
NOTE: To have the system remember your log in credentials, select Remember Me before clicking
Sign In.
Uploading an AHS log to AHSV
The maximum file size limit is 250 MB. For logs that are larger than 250 MB, contact the HPE Support
Center for assistance.
Perform this task in AHSV.
Prerequisites
IMPORTANT: The server from which the AHS log was created must have a valid warranty. If the
server is out of warranty, an error message is displayed: Server is not Entitled. Check
these options for renewing your license. The options include:
• Buy more licenses.
• Find partner for license purchase.
• Contact HPE Support.
Procedure
1. Select Upload AHS Log.
2. Navigate to your log file, and then click Open.
A window is displayed that shows parsing and log loading states. As the AHS log loads, the screen
displays the estimated time of completion.
TIP: This window also displays videos for different platforms. You can search and play different
videos while you are waiting for the log file to load.
To cancel the load process, click Cancel
Embedded Diagnostics
Use this option to launch the Hardware Diagnostics menu. From there, you can view health summary
status, run system tests and component tests, and view test logs.
Launching Embedded Diagnostics
Use the Embedded Diagnostics option to launch the Hardware Diagnostics menu. From there, you can
view health summary status, run system tests and component tests, and view test logs.
Uploading an AHS log to AHSV 39
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