34 Implementing the IBM Storwize V5000 Gen2 with IBM Spectrum Virtualize V8.1
1.8.5 Call Home email
The Call Home feature transmits operational and error-related data to you and IBM through a
Simple Mail Transfer Protocol (SMTP) server connection in the form of an event notification
email. When configured, this function alerts IBM service personnel about hardware failures
and potentially serious configuration or environmental issues. You can use the Call Home
function if you have a maintenance contract with IBM or if the IBM Storwize V5000 Gen2 is
within the warranty period.
To send email, you must configure at least one SMTP server. You can specify as many as five
other SMTP servers for backup purposes. The SMTP server must accept the relaying of email
from the IBM Storwize V5000 Gen2 clustered system IP address. You can then use the
management GUI or the CLI to configure the email settings, including contact information and
email recipients.
Set the reply address to a valid email address. Send a test email to check that all connections
and infrastructure are set up correctly. You can disable the Call Home function at any time by
using the management GUI or the CLI.
1.9 More information resources
This section describes resources that are available for more information.
1.9.1 Useful IBM Storwize V5000 Gen2 websites
For more information about IBM Storwize V5000 Gen2, see the following websites:
The IBM Storwize V5000 Gen2 home page:
https://ibm.biz/BdZsPJ
IBM Storwize V5000 Gen2 Knowledge Center:
https://www.ibm.com/support/knowledgecenter/STHGUJ
IBM Storwize V5000 Gen2 Online Announcement Letter:
https://ibm.biz/BdrbEZ
The Online Information Center also includes a Learning and Tutorial section where you can
obtain videos that describe the use and implementation of the IBM Storwize V5000 Gen2.
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