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Auto Sentry® flex User Manual 119 Marketing with your Auto Sentry

Extra Large Size Custom Button, Available for One Extra Service Only

Figure 83. Extra Large Custom Button, only available for one Extra Service

NOTE: A wash selection menu with only one wash service is not available. If you only have one

wash service in the Profile, the screen will go to Extra Services if you have those

configured. If no extra services, then the Auto Sentry will advance to the payment screen.

Using Videos

Videos are available to provide welcome messages, damage waivers and more detailed product

promotions or wash service descriptions. The most commonly used videos are promotional clips.

About Promotional Clips

Clips can be assigned to base wash services or extra services and be associated with custom

buttons or standard buttons. Info buttons on touch screen provide access to video clips.

Figure 84. Video Clip Info Buttons

Default Chapter3
- Table of Contents3
Chapter 1 Introduction17
About the Auto Sentry® Flex17
Version Considerations18
Related Documents19
Operating Requirements19
System Overview19
- In-Bay Equipment20
- Washconnect®Software20
Custom Graphic Design ICS Marketing Team20
- Table 1. System Overview20
Safe Configuration22
- Enabling or Disabling the Safe22
- Flex-Serve Facilities with the Safe22
- Flex-Serve Facilities Without the Safe23
- Figure 1. Auto Sentry with Safe, Two Different Setups23
Auto Sentry® Flex Hardware Description24
- Touch Screen24
- Figure 2. Facility Without Setting up the Safe24
Single Board Computer25
- Figure 3. Custom Touch Screen Example25
- Figure 4. SBC (Single Board Computer)25
Serial Input/Output Board (SIO)26
- Figure 5. Serial I/O Board Bill Acceptor26
- Figure 6. Bill Acceptor26
Coin Acceptor27
- Figure 7. Coin Acceptor27
Bill Dispensers28
- Figure 8. LT - Talaris NMD-50 Bill Dispenser RT - Fujitsu F-400 Bill Dispenser28
- Figure 9. Talaris Multimech Bill Dispenser29
- Figure 10. Gen-Mega Bill Dispenser29
Coin Hopper30
Card Reader30
- Figure 11. Coin Hopper30
- Figure 12. Card Reader30
Emv31
- Figure 13. Auto Sentry Flex with EMV31
Chip Card Reader32
- Figure 14. Moneris Card Reader Unit32
Gift Card Dispenser37
Receipt Printer37
- Figure 22. Receipt Printer37
Bar Code Scanner38
Sonic Sensor - Car Sense Eye39
- Figure 23. Sonic Sensor Location in Base of Auto Sentry39
Vandalism Alarm40
- Deterrent Warning Alarm40
- Figure 24. Sonic Sensor in Auto Sentry with Deterrent Warning Message On-Screen40
- Deterrent Break-In Alarm41
- Figure 25. Vandalism Deterrent Settings41
Vandalism Sensor42
- Table 2. Auto Sentry Vandalism Deterrent42
Chapter 2: OPERATING43
Introducing the Touch Screen43
- Figure 26. Welcome Screen Descriptions Custom Graphics43
About Touchscreen Configurations44
- Figure 27. Welcome Screen with Video on Right Custom Graphics44
Advertisement Videos45
- Figure 29. Welcome Screen with 3 Button Configuration Custom Graphics45
About the Secondary Language Display47
Understanding Purchasing Scenarios47
- Figure 32. Spanish Language Interface with Custom Graphics47
Purchasing a Wash with no Extra Services51
- Figure 35. Welcome Screen and Select Wash Screen51
Selling Club Memberships54
- To Enable the Active or Passive Club Sell Process, Follow These Steps54
- Table 4. Audio Prompts for Wash Purchase with One Extra Service54
- Renew Club Memberships at the Terminal55
- Figure 39. "None" Club Sell Style Screen55
- About Unlimited Wash Clubs with a Club Card56
- Purchasing an Extra Service with a Club Tag57
- Table 5. Audio Prompts for Wash Purchase with a Club Card57
- Figure 40. Wash Club Purchase with Club Tag59
Selling Gift Cards at the Auto Sentry® Flex60
- Table 6. Audio Prompts for Wash Purchase with a Club Tag60
- Figure 41. Lt. Passive Gift Card Selling and Rt. Active Gift Card Selling Screens61
Selling Gift Cards and Clubs Together62
- Active/Passive Selling Gift Card and Club Together62
- Figure 42. Washconnect Gift Card Settings for Passive Sell Style62
- Figure 43. Passive Sell Style Buy Wash and Buy Gift Card Buttons62
Purchasing a Wash with a Wash Code63
- Figure 44. Wash Purchase with Prepaid Wash Code64
Wash Clubs71
- Table 10. Audio Prompts for Wash Purchase with a Fleet Account Card71
Sensing a High Vehicle75
- Table 12. Audio Prompts for Wash Purchase with a Club RFID Tag75
Understanding Payment Scenarios76
- Figure 50. High Vehicle Profile Retail Menu Custom Graphics76
About Gift Card Payments80
- Adding Value to a Gift Card80
- Figure 55. Gift Card Add Value Option80
- Table 14. Audio Prompts for Add Value to Gift Card81
- Figure 56. Gift Card Add Value Option with Promotional Increase82
- Adding Value to a Gift Card with Bonus Increase83
- Table 15. Audio Prompts for Add Value to Gift Card with Promotional Increase83
- Figure 57. Pay Difference on Gift Card84
- Pay Difference85
- About Token Coins and Token Notes85
- Table 16. Audio Prompts for Add Value to Gift Card with Promotional Increase85
- About Receipt Options86
About Errors and Command Buttons86
- Figure 58. Receipt Printing Options86
Chapter 3 Service Unit Screen93
Service Unit Screen Password and PIN93
Accessing the Service Unit Screen94
- Figure 71. Service Buttons94
- Figure 72. Service Unit Screen User's Site ID95
- Figure 73. Enter PIN95
Add Funds97
- Add Coins or Coin Tokens97
- Add Bills (to the Auto Sentry)98
Verify Coin Hoppers99
Remove Bill or Coins (from the Auto Sentry)100
- Removing from Bill Dispenser, Bill Acceptor, or Coin Acceptor100
- Removing from Coin Hopper or Coin Token Hopper100
- Part One: Verify the Hopper100
- Figure 74. Service Unit Screen Icons100
Terminal Operations101
- Close Terminal - Auto Sentry101
- Bump Shift102
- Close Terminal102
- Open Terminal103
Diagnostics103
- Table 1. Diagnostics Screen Icon Descriptions103
- Bill Dispenser Diagnostics and Life History104
- Exiting the Service Unit Screen104
- Figure 75. Exit Button on Service Unit Screen104
- Reset Alarm104
Terminal Balances105
- Figure 76. Diagnostic Screen to Disable and Reset the Vandalism Alarm105
Cash Management109
- About Entries in the Cash Management Journal109
- Automatically Created Shifts in the Cash Management Journal109
- Figure 77. Journals in Washconnect109
Servicing Tips110
- Stagger Times for Cash Removal110
- Table 1. Journals Entry Descriptions with Safe Enabled110
- Check Balances Periodically111
- Verify Cash Management Transactions Daily111
Chapter 4 Marketing with Your Auto Sentry113
Custom Buttons113
- About Custom Buttons, Plus, and Profiles113
- Figure 78. Custom Button Enabled for PLU 5114
- Sizing Custom Buttons115
- Naming Custom Buttons116
- Saving Custom Buttons116
- Enabling Buttons116
- Table 2. Button Sizes and Specifications116
- Buttons Layout Examples117
- Small Size Custom Buttons, 6 or 5 Services117
- Medium Size Custom Buttons, 4 Services117
- Figure 79. Small Custom Button, 6 or 5 Services117
- Figure 80. Medium Custom Buttons, 4 Services117
- Large Size Custom Buttons, 3 Services118
- Extra Large Size Custom Buttons, 2 Services118
- Figure 81. Large Size Custom Buttons, 3 Services118
- Figure 82. Extra Large Size 2 Services Custom Buttons118
Using Videos119
- About Promotional Clips119
- Figure 83. Extra Large Custom Button, Only Available for One Extra Service119
- Figure 84. Video Clip Info Buttons119
- Ordering Video Clips120
- Recording Video Clips120
- Naming Video Clips120
- Saving Video Clip Files120
- Figure 85. Example Video Clip File in AVI Files Directory120
Video Clip Specifications121
- Enabling Video Clip Files for Standard Buttons121
- Table 3. Video and Audio Specifications121
- Enabling Video Clip Files122
- Figure 86. Example PLU with Video Clip Enabled122
- Enabling Welcome Videos and Damage Waivers123
Using Profiles and Schedules123
- Figure 87. Video Clips Enabled123
Using Discount Coupon136
- Figure 100. Club Sales Schedule136
Using Tokens140
- Dispensing Tokens as Part of a Promotion141
- Figure 103. Token Setup141
- Figure 104. Auto Sentry® Flex142
- Figure 105. Denomination Dialog Box143
- Figure 106. Tokens and Hopper Setup for a PLU Example144
- Configure Coin Acceptor to Accept Tokens145
- Figure 107. Please Take Coins below Custom Graphic145
- Figure 108. Auto Sentry Coin Acceptor Settings145
- Add a Currency Value for the Coin Acceptor146
- Figure 109. Wash Paid with 1.00 Token146
- Figure 110. Assign Denominations Tab146
Using Frequency Promotion147
- Figure 111. Assign Denominations Dialog Box147
Using Wash Club Promotions152
- Figure 116. Frequency Promotion Profile and Profile Time152
- Table 4. Business Considerations for Wash Club Promotion153
Setting up Your Wash Club Menu154
- Retail Wash Menu154
- II.setup the Club's Base Wash Redemption PLU154
- III. Create a Package for Every Wash Club155
- IV. Set up a Club Service155
- Create a New Profile for each Wash Club156
- VI. Create a Profile for the Entire Wash Club Offerings157
- Create a Sales Item for the Discount Coupon Code (Optional)158
- VIII. Create a Profile for the Discount Coupon Code158
- Assigning Services to the Club Package159
- Selling a Club Package at the POS and Auto Sentry® Flex159
- Redeeming a Club Wash159
- Figure 117. Main Menu Select Join Wash Club159
- Figure 118. Club Member Redeemed Wash and Purchased Extra Services159
Using Fundraiser Promotions160
- Enabling the Fundraiser Buttons160
- Setting up Fundraiser Coupon Codes161
- Figure 119. Fundraising Button Enabled161
- Setting up Fundraiser Extra Choices162
- Setting up Fundraisers in the Active Settings Dialog Box162
- Processing a Fundraiser Sale162
- Figure 120. Example Screen Progression for Fundraiser Purchase163
- Viewing Reports for Fundraising Purchases164
- Figure 121. Example Fundraising Purchase Receipt164
- Figure 122. Fundraising Report165
Chapter 5 Reports167
Shift Detail Report167
- Figure 123. Shift Detail Report168
Journals178
- About Journal Actions178
- Figure 127. Journal178
- Table 6. Journal Actions Descriptions178
- Search for a Journal179
- View Journal Entry History179
- Figure 128. Journal History179
- Verify a Journal Entry180
- Figure 129. Select a Journal Entry to Verify181
- Figure 130. Verify Journal Dialog Box181
- Figure 131. Journal Entry Verified182
Terminal Balance Report183
- Figure 132. Terminal Balance Report183

Brand	ICS
Model	Auto Sentry flex
Category	Washer
Language	English

ICS Auto Sentry flex User Manual

Table of Contents

Questions and Answers:

ICS Auto Sentry flex Specifications