Chapter 3. Creating User Accounts
Kaye Validator AVS User’s Manual 45
3.3.1 Deleting and Disabling User Accounts
Beside the active users (marked with green color in the user management screen) there
are two possible states for a user:
Disabled user
A user can be disabled by an Administrator or can get automatically disabled after three
consecutive login failures if this option is enabled in the Policies (see Chapter 3.5 Setting
Policies for details). A disabled user account is marked with red color in the user list but
will stay in the alphabetic sort order of users. The disabled state is set with the checkbox
“Disabled User Account” in the User Information. By unchecking an Administrator can
re-enable the user account.
Deleted User
If a user account is not required anymore an Administrator can delete the account using
the delete button at the bottom of the screen. In order to prevent discrepancies in the
audit trail the user ID of the deleted user is block for further usage. The delete is marked
in yellow and moved to the bottom of the user list automatically. The user information
remains visible but is not editable and cannot be activated again.
3.3.1 One Time Emergency Access
It is good practice to establish more than one active Administrator account. In case one
system administrator is not available anymore the system can still be maintained. In case
there is no known Administrator access anymore to the system possible Kaye can
provide a one-time Emergency access with the sole purpose to add a new Administrator
account. For this procedure the direct support of Kaye service is required.
In the login screen without any user enter “Ctrl e” into the password field to start the
emergency login. Please contact the Kaye support directly to receive the required
information. The emergency access is logged in the audit trail.
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