Lenovo System x3650 M5 - Page 106

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
2.Makesurethattheresetbuttonisworkingcorrectly:
a.Disconnecttheserverpowercords.
b.Reconnectthepowercords.
c.(Trainedtechnicianonly)Reseattheoperatorinformationpanelcable,and
thenrepeatstepsaandb.
•(Trainedtechnicianonly)Iftheserverstarts,replacetheoperator
informationpanel.
•Iftheserverdoesnotstart,goto3.
3.Makesurethatbothpowersuppliesinstalledintheserverareofthesametype.
Mixingdifferentratingsofpowersuppliesintheserverwillcauseasystemerror
(CONFGiconwillbeshownontheLCDsysteminformationdisplaypanelif
oneisavailable).
4.Makesurethat:
•Thepowercordsarecorrectlyconnectedtotheserverandtoaworking
electricaloutlet.
•Thetypeofmemorythatisinstallediscorrect.
•TheDIMMsarefullyseated.
•TheLEDsonthepowersupplydonotindicateaproblem.
•Themicroprocessorsareinstalledinthecorrectsequence.
5.Reseatthefollowingcomponents:
a.Operatorinformationpanelconnector
b.Powersupplies
6.Replacethecomponentslistedinstep5oneatatime,intheordershown,
restartingtheservereachtime.
7.Ifyoujustinstalledanoptionaldevice,removeit,andrestarttheserver.If
theservernowstarts,youmighthaveinstalledmoredevicesthanthepower
supplysupports.
8.See“Power-supplyLEDs”onpage75.
9.See“Solvingundeterminedproblems”onpage106.
ThePwrrailAerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.(Trainedtechnicianonly)removemicroprocessor1ifthePwrrailAerrorhas
beenrecordedinthesystemeventlog.
3.(Trainedtechnicianonly)replacethesystemboard(see“Removingthesystem
board”onpage292and“Replacingthesystemboard”onpage294).
4.Reinstallthecomponent;then,restartingtheserver.IfthePwrrailAerrorhas
beenrecordedinthesystemeventlogagain,thecomponentthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
•(Trainedtechnicianonly)Microprocessor1(see“Removingamicroprocessor
andheatsink”onpage276
and“Replacingamicroprocessorandheatsink”
onpage281
).
94LenovoSystemx3650M5InstallationandServiceGuide