Lenovo System x3650 M5 - Page 107

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
ThePwrrailBerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemoveDIMMs1through12ifPwrrailBerrorhasbeenrecordedinthesystem
eventlog.
3.Restarttheserver.IfthePwrrailBerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292
and“Replacingthesystemboard”onpage294).
4.ReinstalltheDIMMoneatatime,restartingtheservereachtime.IfthePwrrail
Berrorhasbeenrecordedinthesystemeventlogagain,theDIMMthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
ThePwrrailCerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.(Trainedtechnicianonly)removemicroprocessor2ifPwrrailCerrorhasbeen
recordedinthesystemeventlog.
3.Restarttheserver.IfthePwrrailCerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292
and“Replacingthesystemboard”onpage294).
4.ReinstalltheProcessor;then,restartingtheserver.IfthePwrrailCerrorhas
beenrecordedinthesystemeventlogagain,theProcessorthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
•(Trainedtechnicianonly)Microprocessor2(see“Removingamicroprocessor
andheatsink”onpage276
and“Replacingamicroprocessorandheatsink”
onpage281).
ThePwrrailDerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemoveDIMMs13through24ifPwrrailDerrorhasbeenrecordedinthe
systemeventlog.
3.Restarttheserver.IfthePwrrailDerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292and“Replacingthesystemboard”onpage294).
4.ReinstalltheDIMMoneatatime,restartingtheservereachtime.IfthePwrrail
Berrorhasbeenrecordedinthesystemeventlogagain,theDIMMthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
ThePwrrailEerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailEerrorhasbeenrecordedin
thesystemeventlog:
•OptionalDVDdrive(ifoneisinstalled)
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
•LCDmonitorconnectedtofrontVGAport(ifoneispresent)
•Optionaladapter(ifoneispresent)installedinriser-cardassembly2
•Riser-cardassembly2
3.Restarttheserver.IfthePwrrailEerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292
and“Replacingthesystemboard”onpage294).
Chapter3.Troubleshooting95