Lenovo System x3650 M5 - Page 109

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
•Riser-cardassembly1(See“Removingariser-cardassembly”onpage186
and“Replacingariser-cardassembly”onpage188.
•Optionaladapter(ifoneispresent)installedinriser-cardassembly1(See
“Removinganadapter”onpage192and“Replacinganadapter”onpage
196
.
•ReartwoHard-disk-drivekit
•RearHarddiskdrives
•Harddiskdrivebackplaneassembly3
•Harddiskdrivesatbackplaneassembly3
ThePwrrailGerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailGerrorhasbeenrecordedin
thesystemeventlog:
•RaidCardinRaidslot
•Optionaladapter(ifoneispresent)inPCIeslot4
•Optionaladapter(ifoneispresent)inPCIeslot5
•Optionaladapter(ifoneispresent)installedinriser-cardassembly1
•Riser-cardassembly1
•Optionaladapter(ifoneispresent)installedinriser-cardassembly2(orRear
HarddiskDrivesinReartwoHard-disk-drivekitonRiser2)
•Riser-cardassembly2(orReartwoHard-disk-drivekitonRiser2)
•Microprocessor2
–(Trainedtechnicianonly)Microprocessor2(See“Removinga
microprocessorandheatsink”onpage276
and“Replacinga
microprocessorandheatsink”onpage281
).
3.Restarttheserver.IfthePwrrailGerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292
and“Replacingthesystemboard”onpage294).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailGerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Microprocessor2
–(Trainedtechnicianonly)Microprocessor2(See“Removinga
microprocessorandheatsink”onpage276
and“Replacinga
microprocessorandheatsink”onpage281
).
•Riser-cardassembly2(See“Removingariser-cardassembly”onpage
186
and“Replacingariser-cardassembly”onpage188)orReartwo
Hard-disk-drivekitonRiser2.
•Optionaladapter(ifoneispresent)installedinriser-cardassembly2(See
“Removinganadapter”onpage192and“Replacinganadapter”onpage
196)orRearHarddiskDrivesinReartwoHard-disk-drivekitonRiser2.
Chapter3.Troubleshooting97