Lenovo System x3650 M5 - Page 110

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
•Riser-cardassembly1(See“Removingariser-cardassembly”onpage186
and“Replacingariser-cardassembly”onpage188).
•Optionaladapter(ifoneispresent)installedinriser-cardassembly1(See
“Removinganadapter”onpage192and“Replacinganadapter”onpage
196
).
•Optionaladapter(ifoneispresent)inPCIeslot5
•Optionaladapter(ifoneispresent)inPCIeslot4
•RaidCardinRaidslot
5.(Trainedtechnicianonly)removeallcomponents
6.(Trainedtechnicianonly)replacethesystemboard(see“Removingthesystem
board”onpage292and“Replacingthesystemboard”onpage294).
7.ReinstalltheMicroprocessor1;then,restartingtheserver.IfthePwrrailGerror
hasbeenrecordedinthesystemeventlogagain,theProcessorthatyoujust
reinstalledisdefective.ReplacethedefectiveProcessor.
•(Trainedtechnicianonly)Microprocessor1(See“Removingamicroprocessor
andheatsink”onpage276and“Replacingamicroprocessorandheatsink”
onpage281).
ThePwrrailHerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailHerrorhasbeenrecordedin
thesystemeventlog:
•Harddiskdrivesatbackplaneassembly3
•Harddiskdrivebackplaneassembly3
•PCIeSolidstatedrives
•PCIeSolidstatedrivebackplaneassembly
3.Restarttheserver.IfthePwrrailHerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292and“Replacingthesystemboard”onpage294).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailHerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Harddiskdrivebackplaneassembly3
•Harddiskdrivesatbackplaneassembly3
•PCIeSolidstatedrivebackplaneassembly
•PCIeSolidstatedrives
98LenovoSystemx3650M5InstallationandServiceGuide