Lenovo System x3650 M5 - Page 111

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
ThePwrrailIerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailIerrorhasbeenrecordedin
thesystemeventlog:
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
3.Restarttheserver.IfthePwrrailIerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292
and“Replacingthesystemboard”onpage294).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailIerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
ThePwrrailJerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemoveFans1through6ifPwrrailJerrorhasbeenrecordedinthesystem
eventlog.
3.Restarttheserver.IfthePwrrailJerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292and“Replacingthesystemboard”onpage294).
4.ReinstalltheFansoneatatime,restartingtheservereachtime.IfthePwrrail
Jerrorhasbeenrecordedinthesystemeventlogagain,theFanthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
ThePwrrailKerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailKerrorhasbeenrecordedin
thesystemeventlog:
•Optionaladapter(ifoneispresent)installedinriser-cardassembly1(orRear
HarddiskDrivesinReartwoHard-disk-drivekitonRiser1)
•Riser-cardassembly1(orReartwoHard-disk-drivekitonRiser1)
•Optionaladapter(ifoneispresent)installedinPCIeslot4
•Optionaladapter(ifoneispresent)installedinPCIeslot5
•RaidCardinRaidslot
3.Restarttheserver.IfthePwrrailHerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage292
and“Replacingthesystemboard”onpage294).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailKerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•RaidCardinRaidslot
•Optionaladapter(ifoneispresent)installedinPCIeslot5
•Optionaladapter(ifoneispresent)installedinPCIeslot4
Chapter3.Troubleshooting99