2-24 MFP Service Manual
7500-XXX
295.04
Scanner jam
Remove all
originals from
the scanner.
Too Long Size Jam The system detected a document with the following
length in the Slow Scan Direction:
• Simplex mode: 672.4mm or longer
• Duplex mode: 480.1mm or longer
Go to “295.04 Too long size jam” on page 2-127.
32
Unsupported
toner cartridge
Toner cartridge RFID failure A toner cartridge of a incorrect specification is
installed.
Go to “Toner cartridge RFID failure” on
page 2-196.
34
Incorrect
media, check
tray 1 guides.
Tray 1 media size mismatch
in length
The media length detected by the sensor
(registration) after the media is fed from media
tray 1 does not match the length detected by media
tray 1 switch (media size).
Go to “Tray 1 media size mismatch in length” on
page 2-198.
34
Incorrect
media, check
tray 2 guides
Tray 2 media size mismatch
in length
The media length detected by the sensor
(registration) after the media is fed from media
tray 2 does not match the length detected by media
tray 2 switch (media size).
Go to “Tray 2 media size mismatch in length” on
page 2-200.
34
Incorrect
media, check
tray 3 guides
Tray 3 media size mismatch
in length
Go to “Tray 3 media size mismatch in length” on
page 2-204.
34
Incorrect
media, check
tray 4 guides
Tray 4 media size mismatch
in length
Go to “Tray 4 media size mismatch in length” on
page 2-206.
80
Scheduled
maintenance
Scheduled maintenance
required
Service is required to maintain printer performance.
Go to “Scheduled maintenance required” on
page 2-190.
84
Insert PC unit
PC cartridge set failure The PC cartridge is not installed or is not installed
properly.
Go to “PC cartridge set failure” on page 2-187.
84
PC unit
abnormal
PC cartridge RFID failure A PC cartridge of a incorrect specification is
installed.
Go to “PC cartridge RFID failure” on page 2-187.
84
Replace PC
unit
PC cartridge end of life The PC cartridge needs to be replaced.
Go to “PC cartridge end of life” on page 2-186.
841.00
Service image
pipeline
Image pipeline ASIC failure The image pipeline for processing the data that
comes from the scanner, prior to being printed, has
failed.
Go to “841.00 Image pipeline ASIC failure” on
page 2-128.
Error code or
message
Error contents Description/Action