Diagnostic information 2-159
7500-XXX
919.00 Sensor (exit 2 media shift HP) failure
4 Check the media shift motor for connection.
Is the above motor connected properly?
Replace the media
exit shift motor.
Go to “Media
shift motor
removal” on
page 4-107.
Replace the
connection.
5 Check the printer engine card assembly for connection
P421 and the exit interface card assembly connector P431.
Are the above cards connected properly?
Replace the exit
interface card
assembly.
Go to “Exit
interface card
assembly
removal” on
page 4-116.
Replace the
connection.
6 Perform a print test.
Does the error still occur?
Replace the
printer engine card
assembly
Go to “Printer
engine card
assembly
removal” on
page 4-117.
Problem solved.
Step Check Yes No
1 Check the sensor (exit 2 media shift HP) for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Exit2 shift HP.
Move the shift assembly with your finger in a side to
side motion.
Does the display on the operator panel change every
time the sensing area of the above sensor is blocked?
Go to step 3. Go to step 2.
2 Check the sensor (exit 2 media shift HP) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(exit 2 media shift
HP).
Go to “Exit 2
sensor (exit 2
media shift HP)
removal” on
page 4-329.
Replace the
connection.
3 Check the media shift motor for proper operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Exit2 shift mtr.
Does the above motor rotate properly?
Go to step 5. Go to step 4.
Step Check Yes No