Lexmark X850E - Tray 1 Media Size Failure

Diagnostic information 2-197
7500-XXX
Tray 1 media size failure
3 Checking the toner cartridge guide assembly. Remove the
top cover assembly. Is the toner cartridge guide assembly
damaged?
Replace the toner
cartridge.
Go to “Toner
cartridge guide
assembly
removal” on
page 4-95.
Go to step 4.
4 Checking the sensor (RFID toner cartridge). Is the above
sensor attached and connected properly?
Replace the
sensor (RFID
toner cartridge).
Go to step 5.
5 Perform a print test.
Does the error still occur?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-117.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out media tray 1 to visually check it.
Is media loaded in media tray 1 properly?
Go to step 2. Load media
properly.
2 Check the media.
Pull out media tray 1 to visually check it.
Are the front media tray guide assembly, rear media tray
guide and media tray end guide of media tray 1 set
correctly?
Go to step 3. Set the guides
properly.
3 Check the tray 1 switch (media size) for proper installation.
Pull out media tray 1 to visually check it.
Is the above switch installed properly?
Go to step 4. Install switch
(media size) for
media tray 1
correctly.
4 Check the tray 1 switch (media size) connection.
Is the tray 1 switch (media size) properly connected.
Replace the switch
(media size).
Go to “Switch
(media size)
removal” on
page 4-19.
Replace the
connection.
5 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-117.
Problem solved.
Step Check Yes No