Diagnostic information 2-77
7500-XXX
244.01 Sensor (tray 3 feed-out) on jam (tray 4 media feed)
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media. Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for tray
4?
Go to step 3. Replace the media,
or change the media
size setup.
3 Check the tray 4 rolls.
Pull out tray 4, and check it. Are the feed roll, separation
roll, and pick roll for transport free of excess wear and
contamination?
Go to step 4. Clean or replace the
feed roll, separation
roll, and pick roll.
Go to “2000-sheet
dual input (TTM)–
feed roll removal”
on page 4-259,
“2000-sheet dual
input (TTM)–
separation roll
removal” on
page 4-263, and
“2000-sheet dual
input (TTM)–pick
roll removal” on
page 4-266.
4 Check the media position.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the media touch the sensor (tray 3 feed-out) or the
sensor (tray 4 feed-out)?
Remove the media. Go to step 5.
5 Check the sensor (tray 4 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor Test.
4. Touch Tray 4.
5. Touch Feed-out.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the display on the operator panel change every
time the actuator on the above sensor operates?
Go to step 7. Go to step 6.
6 Check the sensor (tray 4 feed-out) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(tray 4 feed-out).
Go to “2000-sheet
dual input (TTM)–
sensor (tray 4 feed-
out) removal” on
page 4-241.
Replace the
connection.
7 Check the connection between the 2TM/TTM controller
card assembly and the printer engine card assembly.
Are the above cards connected properly?
Go to step 8. Replace the
connection.
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