Diagnostic information 2-153
7500-XXX
910.00 Transport motor stop failure
2 Turn the printer off for 60 seconds.
Does the error occur when the power is turned off/on again?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-117.
Problem solved.
Step Check Yes No
1 Check the dual drive motor assembly installation.
Is the dual drive motor assembly properly installed?
Open the rear motor cover and check it.
Go to step 2. Install the PC
cartridge properly.
2 Check the dual drive motor assembly rotation operation.
Open the rear motor cover and check it.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch Transport motor.
Does the motor rotate normally?
Go to step 4 Go to step 3.
3 Check the dual drive motor assembly connection.
Is the dual drive motor assembly properly connected?
Replace the dual
drive motor
assembly.
Go to “Dual drive
motor assembly
removal” on
page 4-113.
Replace the
connection.
4 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-117.
Problem solved.
Step Check Yes No
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