Diagnostic information 2-29
7500-XXX
909.00
Service zero
cross
Zero cross failure The zero cross engine has failed.
Go to ā909.00 Zero cross failureā on page 2-152.
910.00
Service motor
error
Transport motor stop failure Due to the malfunction in the control system of the
printer engine card assembly, the transport motor
does not stop when media is not transported.
Go to ā910.00 Transport motor stop failureā on
page 2-153.
911.00
Service motor
error
Transport motor failure The transport motor does not rotate at the specified
speed.
Go to ā911.00 Transport motor failureā on
page 2-154.
912.00
Service motor
error
PC cartridge unit motor
failure
The PC cartridge motor does not rotate at the
specified speed.
Go to ā912.00 PC cartridge unit motor failureā on
page 2-154.
913.00
Service motor
error
Printhead assembly failure Rotation speed of the printhead motor is less than
the specified value even when the specified time is
passed after the motor starts rotating.
Light intensity of the LD1 is less than the specified
value.
Go to ā913.00 Printhead assembly failureā on
page 2-155.
914.00
Service motor
error
Toner add motor assembly
failure
The toner concentration in the PC cartridge does
not increase when the toner add motor is turned on
for more than the specified time.
Go to ā914.00 Toner add motor assembly failureā
on page 2-155.
915.00
Service fan
error
Fuser cooling fan failure The fuser cooling fan has failed.
Go to ā915.00 Fuser cooling fan failureā on
page 2-156.
916.00
Service fan
error
PC cartridge cooling fan
failure
The PC cartridge cooling fan has failed.
Go to ā916.00 PC cartridge cooling fan failureā
on page 2-157.
917.00
Service fan
error
LVPS cooling fan failure The LVPS cooling fan has failed.
Go to ā917.00 LVPS cooling fan failureā on
page 2-158.
918.00
Service std.
bin 1 error
Sensor (exit 1 media shift
HP) failure
The sensor (exit 1 media shift HP) is not turned on
within the specified period after the exit 1 media
shift motor is turned on.
Go to ā918.00 Sensor (exit 1 media shift HP)
failureā on page 2-158.
919.00
Service std.
bin 2 error
Sensor (exit 2 media shift HP)
failure
The sensor (exit 2 media shift HP) is not turned on
within the specified time after the exit 2 shift motor is
turned on.
Go to ā919.00 Sensor (exit 2 media shift HP)
failureā on page 2-159.
Error code or
message
Error contents Description/Action