2-32 MFP Service Manual
7500-XXX
944.00
Service tray 4
failure
Media tray 4 lift up / no tray
failure
The tray 4 sensor (media level) is not turned on
within the specified time after the tray 4 media feed
lift motor is turned on.
The tray 4 switch (media size) detected no tray.
TTM equipped machines, go to “944.00 Tray 4 lift
up / no tray failure” on page 2-170.
2TM equipped machines, refer to the Options
Service Manual.
945.00
Service tray 5
failure
Media tray 5 lift up / no tray
failure
The sensor (HCF media level) is not turned on with
the specified time after the HCF feed lift motor is
turned on.
Refer to the Options Service Manual.
945.01
Service tray 5
failure
Tray 5 HCF NVM R/W failure A read/write error has occurred on the NVM of the
tray 5 HCF controller card assembly.
Refer to the Options Service Manual.
950.00
through
950.29
Service
NVRAM
mismatch
EPROM mismatch failure This error code indicates a mismatch between the
operator panel assembly and the interconnect card
assembly.
Warning: In the event of replacement of any one of
the following components:
• Operator panel assembly (universal)
• Operator panel controller card assembly
• RIP card assembly
• Interconnect card assembly
Only replace one component at a time. Replace the
required component, and perform a POR before
replacing a second component listed above. If this
procedure is not followed, the printer will be
rendered inoperable. Never replace two or more of
the components listed above without a POR after
installing each one, or the printer will be rendered
inoperable.
Warning: Never install and remove components
listed above as a method of troubleshooting
components. Once a component has been installed
in a machine, it cannot be used in another machine.
It must be returned to the manufacturer.
Go to“950.00 through 950.29 EPROM mismatch
failure” on page 2-172.
Error code or
message
Error contents Description/Action