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About This Document
liv Issue 3 June 2001
Customer Technical Support Enhanced Services
The goal of Lucent Technologies’ Customer Technical Support Enhanced
Services is to keep Lucent Transmission Systems products operating at maximum
performance and to prevent problems from interrupting service to customers.
Typical Enhanced Services include:
■ Network design, growth planning, and performance analysis
■ Multivendor troubleshooting
■ Network Integration
■ Preventive and remedial maintenance
■ Hardware and software upgrade services
■ On-site maintenance programs
■ Customized MOP (Method of Procedure) development.
For more information on Lucent Technologies’ Customer Technical Support
Services, contact your Lucent Technologies’ Account Executive.
Documentation Support
The Lucent Technologies Customer Training and Information Products
organization provides a contact to report errors or to ask questions about
information in this document. The document support telephone number is
(1-800-645-6759) (Monday through Friday, 8:00 a.m. to
4:00 p.m. EST).
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