Motorola MC9190-G User Manual

Maintenance & Troubleshooting 6 - 5
Troubleshooting
MC9190-G
Table 6-1 Troubleshooting the MC9190-G
Problem Cause Solution
MC9190-G does not
turn on.
Lithium-ion battery
not charged.
Charge or replace the lithium-ion battery in the MC9190-G .
Lithium-ion battery
not installed
properly.
Ensure battery is installed properly. See Installing the Main
Battery on page 1-2 .
System crash. Perform a warm boot. If the MC9190-G still does not turn on,
perform a cold boot. See Resetting the MC9190-G on page 2-22 .
Rechargeable
lithium-ion battery did
not charge.
Battery failed. Replace battery. If the MC9190-G still does not operate, try a
warm boot, then a cold boot. See Resetting the MC9190-G on
page 2-22 .
MC9190-G removed
from cradle while
battery was
charging.
Insert the MC9190-G in cradle and begin charging. The
lithium-ion battery requires less than four hours to recharge fully.
Cannot see characters
on display.
MC9190-G not
powered on.
Press the Power button.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
MC9190-G removed
from cradle or
unplugged from host
computer during
communication.
Replace the MC9190-G in the cradle, or reattach the
Synchronization cable and re-transmit.
Incorrect cable
configuration.
See the System Administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the MC9190-G Integrator Guide for
details.
Ensure that Microsoft ActiveSync 4.5 or greater is installed on the
host computer.
No sound is audible. Volume setting is
low or turned off.
Adjust volume.

Motorola MC9190-G Specifications

General

Brand	Motorola
Model	MC9190-G
Category	Handhelds
Language	English