Troubleshooting
71
After clearing an error, pressing the SET Key clears the errors, initializes the printer, and
[Ready to Print] will appear.
An error that requires repair may occur.
The cause of the error differs depending on the error code.
Turn off and on the power.
Repairs are necessary if the error reoccurs.
Program version update was interrupted.
Turn off and on the power, then start version update again.
Reading/writing of the magnetic data failed.
Press the SET Key.
Failure when reading/writing the magnetic data may mean the
following:
Is the card set in the correct direction?
Check the loading direction of the cards.
→See "Loading Cards" on page 10 for instructions on loading cards.
Are there any scratches or dirt on the card's magnetic strip?
Use undamaged cards.
Do the magnetic characteristics of the card match the
specifications of the magnetic encoder and the settings of the
magnetic encoder?
Check the specifications of the magnetic encoder.
→See "Checking the Program Version and Serial Number" on page 30 for
instructions on how to check the specifications of the magnetic encoder.
During operation of the IC option 1, data reception by the computer
was interrupted.
Press the SET Key.
→Follow the directions of the application printing cards.
During operation of the IC option 2, data reception by the computer
was interrupted.
Press the SET Key.
→Follow the directions of the application printing cards.
During operation of the external box, data reception by the
computer was interrupted.
Press the SET Key.
→Follow the directions of the application printing cards.