45530603TH Rev.2
4-41
Oki Data CONFIDENTIAL
4. TROUBLESHOOTING PROCEDURE
Error
code
Message on the display screen Sensor name(s)
375
Check the lower side of Duplex Unit
Remove Paper
Please see Help for details.
DUPLEX Front
380
Paper jam has occurred
Open Right Side Cover
Please see Help for details.
IN2, IN3
381
There is a paper jam in the output unit
Remove Paper
Please see Help for details.
IN3, EXIT1
382
There is a paper jam in the vicinity of the fuser unit.
Remove Paper
Please see Help for details.
EXIT1, EXIT2,
Sag, Fuser motor
lock signal
383
There is a paper jam in the vicinity of the fuser unit.
Remove Paper
Please see Help for details.
DUPLEX IN
384
Paper jam has occurred
Open Left Side Cover
Please see Help for details.
EXIT3
390
Paper jam has occurred
Open Right Side Cover
Please see Help for details.
IN2
391
Paper jam has occurred
Open TRAY 1 Side Cover
Please see Help for details.
IN1
392
Paper jam has occurred
Open TRAY 2 Side Cover
Please see Help for details.
Tray2 IN1
393
Paper jam has occurred
Open TRAY] 3 Side Cover
Please see Help for details.
Tray3 IN1
394
Paper jam has occurred
Open TRAY 4 Side Cover
Please see Help for details.
Tray4 IN1
395
Paper jam has occurred
Open TRAY 5 Side Cover
Please see Help for details.
Tray5 IN1
Error
code
Message on the display screen Sensor name(s)
635
Check the paper fed to the printer
Open Tray 5 Side Cover
Please see Help for details.
Tray5 IN1
637
Check the paper fed to the printer
Open Right Side Cover
Please see Help for details.
IN2
638
There is a paper inside the output unit
Remove Paper
Please see Help for details.
IN3
639
There is a paper inside the output unit
Remove Paper
Please see Help for details.
EXIT 1, EXIT 2
640
Paper remains in the vicinity of Duplex Unit
Remove Paper
Please see Help for details.
DUPLEX IN
641
Paper remains in the vicinity of Duplex Unit
Remove Paper
Please see Help for details.
DUPLEX Rear
642
Paper remains in the vicinity of Duplex Unit
Remove Paper
Please see Help for details.
DUPLEX Front
650
Check the lower side of Duplex Unit
Remove Paper
Please see Help for details.
DUPLEX Bottom
651
Check Face Down Stacker
Remove Paper
Please see Help for details.
—
370
A paper jam has occurred in the vicinity of the
Duplex unit
Remove Paper
Please see Help for details.
DUPLEX Bottom,
DUPLEX Rear
371
A paper jam has occurred in the vicinity of the
Duplex unit
Remove Paper
Please see Help for details.
DUPLEX Rear,
DUPLEX Front
373
A paper jam has occurred in the vicinity of the
Duplex unit
Remove Paper
Please see Help for details.
DUPLEX Bottom
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