45530603TH Rev.2
4-48
Oki Data CONFIDENTIAL
4. TROUBLESHOOTING PROCEDURE
Error Code: 382, 383, 389
Note! As the temperature of the fuser unit is high, carefully do the following. Be sure
to hold the handle to lift. When it is hot, wait until it cools down and start the
work.
(1) Pull out the output unit. If the jammed paper cannot be seen, put the output unit
back into the printer, and go to “Removing paper from the duplex unit.”
(2) If there is remaining paper in the fuser unit, pull up the fuser unit’s jam release
levers (blue).
(3) Ensure to slowly pull the remaining paper in the opposite direction from the paper
feeding direction.
(4) Push down the fuser unit’s jam release levers (blue).
(5) If there is no remaining paper in the fuser unit, pull up the fuser unit’s lock lever (blue).
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