VessRAID 1740s, 1840s Product Manual
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If the Controller Status LED continues to display amber after startup, contact
Promise Technical Support. See page 291.
The Dirty Cache LED flashes during input/output operation. If the LED shines
amber and the power is off, there is unsaved data in the cache. Do NOT power
down the VessRAID while this LED is on. See “Browser Does Not Connect to
WebPAM PROe” on page 287 for more information.
If the battery LED is amber or red, try reconditioning the battery. See
“Reconditioning a Battery” on page 90 or page 135. If the condition returns,
replace the battery.
If the fan LED is amber or red:
1. Identify the malfunctioning fan. See “Viewing Enclosure Information” on
page 88 or page 132.
2. Replace the fan. See “Replacing a Cooling Fan” on page 210.
Also see “Enclosure Problems” on page 282.
CLU Reports a Problem
The CLU reports information passively—you must determine which functions to
check based on the sound of the VessRAID’s buzzer and any amber or red
LEDs. See page 251 through 255.
Check the event logs first. Then check the reported component.
Viewing Runtime Events
To display Runtime Events:
1. From the Main Menu, highlight Event Viewer and press Enter.
The log of Runtime Events appears. Events are added to the top of the list.
Each item includes:
• Sequence number – Begins with 0 at system startup.
• Device – Disk Array, Logical Drive, Physical Drive by its ID number.
• Severity – (lowest to highest) Information, Warning, Minor, Major,
Critical and Fatal
• Timestamp – Date and time the event happened.
• Description – A description of the event in plain language.
Press the up and down arrow keys to scroll through the log.
Viewing NVRAM Events
This screen displays a list of and information about 63 most important events
over multiple subsystem startups.
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