Promise Technology VessRAID 1740s User Manual

Chapter 9: Troubleshooting
261
LCD Panel Reports a Problem
The LCD panel can report a certain problems, including a Critical logical drives.
Figure 10.The optional LCD panel reports a Critical logical drive
Press the or button until you see the View Events menu.
Then press the button to read the corresponding event. The event gives
specific information, such as which physical drive failed or was removed.
Viewing a Report from OPAS
The VessRAID subsystem comes with One Plug Auto Service (OPAS). OPAS
automatically saves a comprehensive system profile and diagnostic report as a
text file when you plug a USB stick in one of the USB ports on the VessRAID
controller.
To view an OPAS report on the VessRAID:
1. Plug a USB stick into one of the USB ports on the VessRAID controller.
Figure 11. USB ports on the VessRAID controller
2. Wait 30 seconds, then remove the USB stick from the VessRAID.
The controller automatically manages safe removal of the USB stick.
3. Plug the USB stick into one of the USB ports on your PC.
USB ports

Promise Technology VessRAID 1740s Specifications

General

Brand	Promise Technology
Model	VessRAID 1740s
Category	Network Storage Server
Language	English