Promise Technology VessRAID 1740s User Manual

Chapter 9: Troubleshooting
287
Browser Does Not Connect to WebPAM PROe
If you successfully setup and connected to WebPAM PROe, then suddenly you
can no longer connect, it might be the result of the following three conditions:
• DHCP is enabled on your VessRAID’s management port
• The DHCP server does not have a dedicated IP address for the VessRAID
• The VessRAID restarted and your DHCP server assigned a new IP address
You must obtain the new IP Address for the management port in order to direct
your browser to the VessRAID and start WebPAM PROe.
If your VessRAID has a LCD panel, it displays the VessRAID model number and
management port IP address, as shown in Figure 18.
Figure 18.LCD panel default display
If your VessRAID does not have an LCD panel, set up a serial connection to
access the CLI. See page 19 and 23 for more information.
To find the new IP address:
1. Start your PC’s terminal VT100 or ANSI emulation program.
2. Press Enter once to launch the CLI.
3. At the Login prompt, type administrator and press Enter.
4. At the Password prompt, type password and press Enter.
5. Type net and press Enter.
administrator@cli> net
===========================================
CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up
The new management port IP address and other network settings are
displayed on the screen.
Enter the new IP address into your browser to log into WebPAM PROe.

Promise Technology VessRAID 1740s Specifications

General

Brand	Promise Technology
Model	VessRAID 1740s
Category	Network Storage Server
Language	English