IP-Fax Troubleshooting
SM 39 D346
Fax Option
Type 5000
D346
Request the network administrator to
increase the bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
14 Network bandwidth too narrow?
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.
Cannot send by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NAT installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper installed correctly? Contact the network administrator.
6 Gatekeeper power switched on? Contact the network administrator.
7
IP address/host name of Gatekeeper
correct?
Check the IP address/host name.
8
DNS server registered when Gatekeeper
host name specified?
Contact the network administrator.
9 Enable H.323 SW is set to on?
Check the settings.
See User Parameter SW 34 Bit 0
10 IP address of local fax registered? Register the IP address of the local fax.
11 Alias number of local fax registered? Register the Alias number of the local
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