Ricoh D025 - Page 64

D023/D025 2-16 SM
Cause Code Meaning Solution/ Workaround
-12008 Update certification failed
because mainframe was in
use.
Check the mainframe
condition. If the mainframe
is in use, try again later.
-2385 Other error
-2387 Not supported at the Service
Center
-2389 Database out of service
-2390 Program out of service
-2391
Two registrations for the same
mainframe
Check the registration
condition of the mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395
Box ID for external RCG is
illegal.
-2396
Mainframe ID for external RCG
is illegal.
-2397 Incorrect ID2 format
Check the ID2 of the
mainframe.
Error Caused by
Response from
GW URL
-2398
Incorrect request number
format
Check the Request No.