Ricoh MP C307 User Manual

SC1xx: Scanning
420
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC161-20 D BiCU error (DRAM initialization failure)
The DRAM initialization flow is not completed successfully.
This SC is detected when: the main power is turned on and the machine returns from the
energy saver mode.
• Defective BiCU
• Defective DRAM device
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the
following steps. Check if the SC reoccurs by cycling the power after each step.
1. Reconnect all the connectors on the BiCU board if disconnected, or loose.
2. Replace the BiCU.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC180-01 B BiCU error (Double-feed detection failure)
Error signal is detected during the failure detection operation.
• Disconnected connectors or damaged harness
• Sensors abnormal output
• Defective double-feed sensors
1. Check the double-feed sensor and harnesses.
2. Replace the harnesses for double-feed sensors.
3. Replace the double-feed sensors.
4. Replace the ADF relay board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC195-00 D Serial Number Mismatch
Serial number stored in the memory does not have the correct code.
• EEPROM defective
• BiCU replaced without original EEPROM
1. Check the serial number with SP5-811-002.
2. If the stored serial number is incorrect, contact your supervisor.

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen