SC5xx: Paper Feed and Fusing 
 
440 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
when: 
•  The machine starts warming up. 
•  The machine returns from energy saver mode. 
•  The fusing lamp is activated. 
   
•  Dirty or deformed thermopile lenses 
•  Input voltage out of specification (out of warranty) 
•  Fuse blown out 
1.  Check the power supply voltage (Reconnect the power cord). 
2.  Check and clean the thermopile lenses or replace the fusing thermopile. 
3.  Replace the fusing unit. 
4.  Replace the BiCU. 
5.  Replace the PSU (AC). 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC542-12  D  Fusing thermopile cannot reload (low power) 
Fusing temperature failed to reach a temperature of 80 degrees C after passing seven seconds 
when: 
•  The machine starts warming up. 
•  The machine returns from energy saver mode. 
•  The fusing lamp is activated. 
SC542-13  D  Fusing thermopile cannot reload (low power) 
Fusing temperature failed to reach the reload permit temperature after passing eight seconds 
when: 
•  The machine starts warming up. 
•  The machine returns from energy saver mode. 
•  The fusing lamp is activated. 
   
•  Dirty or defective thermopile lenses 
•  Thermopile modification/float 
•  Input voltage out of specification (out of warranty) 
•  Thermostat blown out. 
1.  Check the power supply voltage (Reconnect the power cord). 
2.  Check and clean the thermopile lenses or replace the fusing thermopile. 
3.  Replace the fusing unit. 
4.  Replace the BiCU. 
5.  Replace the PSU (AC). 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures)