Ricoh MP C307 User Manual

Troubleshooting Guide
511
Partial CMY Color Dots
Symptom Possible cause Necessary actions
Unexpected dots of the same color appear at
irregular intervals.
Defective PCDU Replace the PCDU.
Defective image transfer
belt unit
Replace the image transfer
belt unit.
Defective fusing unit Replace the fusing unit.
Dark Irregular Streaks on Prints
Symptom Possible cause Necessary actions
Unexpected streaks appear at irregular
intervals.
Defective image transfer
belt
Replace the image transfer belt
unit.
CMY Color Irregular Streaks
Symptom Possible cause Necessary actions
Unexpected streaks of the same color appear at
irregular intervals.
Defective PCDU Replace the PCDU.
Defective image transfer
belt unit
Replace the image transfer
belt unit.
Ghosting
Symptom Possible cause Necessary actions
The same or similar image appears two or more times. They get
weaker and weaker.
Defective PCDU Replace the PCDU.
Defective transfer
unit
Replace the transfer
unit.
Unfused or Partially Fused Prints
Symptom Possible cause Necessary actions
Some parts of images are not fused very
well.
Non-standard paper in
use
Use recommended paper.
Incorrect media type
mode
Select an appropriate mode for the
media.
Defective fusing unit Replace the fusing unit.
Image Skew
Symptom Possible cause Necessary actions
Images are
skewed
Incorrect installation
of paper
Install the paper correctly.

Ricoh MP C307 Specifications

General

Type	Multifunction Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Maximum Paper Size	A4
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating Systems Supported	Windows, Mac OS, Linux
Print Speed (Black)	30 ppm
Print Speed (Color)	30 ppm
Standard Paper Capacity	350 sheets
Supported Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Scanner Type	Flatbed with ADF (Automatic Document Feeder)
Copier Speed (Black)	30 cpm
Copier Speed (Color)	30 cpm
Copy Resolution	Up to 600 dpi
Zoom Range	25% to 400%
Connectivity	Ethernet, USB
Max. Paper Capacity	1, 350 sheets
Display	10.1-inch color touchscreen