Ricoh OR-C1 - Page 475

No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
-002
Log Data Error 2
• An encryption module not installed
1. Disable the log encryption setting with SP9730-004 ("0" is off.)
2.
Install the DESS module.
-003
Log Data Error 3
•
Invalid log encryption key due to defective NVRAM data
1. Initialize the HDD with SP5832-004.
2. Disable the log encryption setting with SP9730-004 ("0" is off.)
-004
Log Data Error 4
•
Unusual log encryption function due to defective NVRAM data
Initialize the HDD with SP5832-004.
-005
Log Data Error 5
• Installed NVRAM or HDD which is used in another machine
1. Reinstall the previous NVRAM or HDD.
2. Initialize the HDD with SP5832-004.
-099
Log Data Error 99
•
Other than the above causes
Ask your supervisor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
877 B
Data Overwrite Security SD card error
The 'all delete' function did not execute but the Data Overwrite Security Unit is
installed and activated.
• Defective SD card
•
SD card not installed
1.
Replace the NVRAM and then install the new SD card.
2. Check and reinstall the SD card.
Service Call Conditions
117
3