2.5 Database upgrade
Some updates of the footscan 9 also require an upgrade of the footscan database.
The release notes will help you in identifying which software updates also require a
database upgrade. The database upgrade process is completely automatic and will be
performed only when needed. The database upgrade check is performed during the
installation of the footscan 9 software. During the database upgrade process, you will
be informed of its progress trough a progress dialog.
The upgrade may require an extensive amount of time, depending on the size
of your database. It is advisable to defer your software update until you are
able to wait for the upgrade to finish.
A database upgrade will never remove or alter existing data. The database upgrade will
also check for data consistency before trying to upgrade the database itself. If the
automated database upgrade detects any problems it cannot resolve, the database
upgrade process will be aborted and the database will not be updated. In case of an
error, the installation will revert itself to the footscan 9 version from which you were
upgrading. If it is not possible to start the footscan 9 software, you can always
manually reinstall the footscan 9 version from which you were upgrading to access
your data. Please contact support@rsscan.com if problems with the database upgrade
occur and to help you with installing the previous footscan 9 version.
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