If it does not operate, replace the sensor and test again
It occurs when a MPT task was sent while there’s no paper
1. Check the operation status of MPT empty sensor flag
2. Check if MPT empty sensor is operating (Diagnosis Mode)
3. If it does not operate, replace the sensor and test again
It occurs when paper does not reach at the entrance sensor within a certain
time after pick up attempt from copy tray
(Even if 101 paper jam occurs when pickup from feeder fails, there might be
a jammed paper on the paper path)
1. Check if papers are loaded properly (check feeder guide’s status)
2. Check if there are too many papers in the tray
3. Check the paper status (check if paper is damaged or not)
4. Check if there’s an obstacle between the tray and entrance
sensor’s paper path
5. Check if the pickup solenoid operates properly picks up
6. If it does not operate, replace the solenoid and test again
7. Check if entrance sensor works properly (Diagnosis Mode)
8. If it does not operate, replace the sensor and test again
It occurs when paper does not reach at the entrance sensor within a certain
time after pick up attempt from option tray
(Even if 102 paper jam occurs when pickup from feeder fails, there might be
a jammed paper on the paper path)
Check if papers are loaded properly (check feeder guide’s status)
Check if there are too many papers in the tray
Check the paper status (check if paper is damaged or not)
Check if there’s an obstacle between the tray and entrance sensor’s
paper path
Check if there is a communication problem between system card
and option tray (Diagnosis Mode)
Check harnesses when problem occurs and if the problem still
exists, replace the option board and test again.
Check if the pickup solenoid operates properly picks up
If it does not operate, replace the solenoid and test again
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