While Smartrise takes every measure to provide the
customer with an out of box installation, sometimes
incomplete information leads to default values being
set on equipment and voltage settings. This is done
to protect your equipment from overvoltage issues.
[For example, the door operator for your job might
operate on 240vac but Smartrise wasn’t supplied with
that information when the job was developed,
therefore, the DR breaker (door operator voltage
supply) will be set to 120vac for safety reasons.]
Please take a moment to verify that all required
voltages for the existing equipment matches the
voltages set by Smartrise PRIOR TO POWERING UP
THE CONTROLLER. You can verify this with the
drawings provided in your job binder.