1-50
212
Types of trouble and their solutions
Symptom Cause and/or Corrective Actions
• Disconnect the AC power adaptor from a wall socket or
remove the battery, then reconnect it in about 1 minute. Turn
the power on.
If the functions still do not work, press the RESET button using
a sharp-pointed object. (If you press the RESET button, all the
settings including the date and time return to the default)
(p. 249).
• Charging is completed.
• The battery pack is not properly installed.
c Install it properly (p. 18).
• The POWER switch is not set to OFF (CHARGE).
c Set it to OFF (CHARGE).
• The battery pack is not properly installed.
c Install it properly (P. 18).
• Something is wrong with the battery pack.
c Please contact your Sony dealer or local authorized Sony
service facility.
• The DISPLAY/TOUCH PANEL button is pressed.
c Press the LCD screen lightly.
c Press the DISPLAY/TOUCH PANEL button on your
camcorder or DISPLAY button on the Remote Commander
(p. 48).
c Adjust the screen (CALIBRATION) (p. 237).
• The mirror mode is activated.
This is not a malfunction.
• The USB cable was connected before installation of the USB
driver was completed.
c Uninstall the incorrect USB driver and re-install the USB
driver (p. 191).
No function works though the power
is on.
The buttons do not appear on the
touch panel.
The buttons on the LCD screen do
not work.
The indicators appear mirror-
reversed in the viewfinder or on the
TV screen.
While charging the battery pack, the
CHARGE lamp flashes.
You cannot charge the battery pack.
While charging the battery pack, the
CHARGE lamp does not light up.
Image data cannot be transferred by
the USB connection.
214
English
Warning indicators and messages
100-0001 Warning indicator as to file (DCR-
PC9E only)
Slow flashing:
•The file is corrupted.
•The file is unreadable.
•You are trying to carry out MEMORY MIX
function on moving picture.
C:21:00 Self-diagnosis display (p. 213).
E The battery is dead or nearly dead
Slow flashing:
•The battery is nearly dead.
Depending on the operating conditions,
environment and battery condition, the E
indicator may flash, even if there are
approximately 5 to 10 minutes remaining.
Fast flashing:
•The battery is dead (p. 19).
% Moisture condensation has occurred*
Fast flashing:
•Eject the cassette, turn off your camcorder, and
leave it for about 1 hour with the cassette
compartment open (p. 234).
Warning indicator as to cassette
memory*
Slow flashing:
•No tape with cassette memory is inserted
(p. 226).
Warning indicator as to “Memory Stick”*
(DCR-PC9E only)
Slow flashing:
•No “Memory Stick” is inserted.
•The write-protect tab on the “Memory Stick” is
set to LOCK (p. 148).
Fast flashing:
•The “Memory Stick” is not readable with your
camcorder (p. 147).
•The image cannot be recorded on “Memory
Stick” (p. 167, 173).
If indicators and messages appear on the screen, check the following:
See the page in parentheses “()” for more information.
Warning indicators
C:21:00100–0001
Warning indicator as to “Memory Stick”
formatting (DCR-PC9E only)*
Fast flashing:
•“Memory Stick” is not formatted correctly (p. 138).
•The “Memory Stick” data is corrupted.
Q Warning indicator as to tape
Slow flashing:
•The tape is near the end.
•No tape is inserted.*
•The write-protect tab on the cassette is out (red)
(p. 27).*
Fast flashing:
•The tape has run out.*
Z You need to eject the cassette*
Slow flashing:
•The write-protect tab on the cassette is out (red)
(p. 27).
Fast flashing:
•Moisture condensation has occurred (p. 234).
•The tape has run out.
•The self-diagnosis display function is activated
(p. 213).
- The image is protected* (DCR-PC9E only)
Slow flashing:
•The image is protected (p. 200).
•The write-protect tab on the “Memory Stick” is
set to LOCK (p. 148).
Warning indicator as to the flash (optional)
Slow flashing:
•During charging.
Fast flashing:
•There is something wrong with the external
flash (optional).
* You hear the melody or beep sound.
215
Troubleshooting Поиск и устранение неисправностей
Warning messages
• CLOCK SET Set the date and time (p. 25).
• FOR “InfoLITHIUM” Use an “InfoLIHIUM” battery pack (p. 23).
BATTERY ONLY
• CLEANING CASSETTE
3)
The video heads are dirty (p. 235).
• COPY INHIBIT You tried to record a picture that has a copyright control signal
(p. 227).
1)
• FULL The tape cassette memory is full (p. 127).
1)
• 16BIT AUDIO MODE is set to 16BIT.
1)
You cannot dub new sound (p. 139).
• REC MODE REC MODE is set to LP.
1)
You cannot dub new sound (p. 139).
• TAPE There is no recorded portion on the tape.
1)
You cannot dub new
sound (p. 124).
• “i.LINK” CABLE i.LINK cable is connected (p. 122).
1)
You cannot dub new sound.
• FULL The “Memory Stick” is full (p. 161).
1)
2)
• NO FILE No image is recorded on the “Memory Stick” (p. 184).
1)
2)
• NO MEMORY STICK No “Memory Stick” is inserted (p. 150).
1)
2)
• AUDIO ERROR You are trying to record an image with sound that cannot be
recorded by your camcorder on “Memory Stick” (p. 171).
1) 2)
• MEMORY STICK ERROR The “Memroy Stick” data is corrupted (p. 150).
1)
2)
• FORMAT ERROR The “Memory Stick” is not recognized (p. 138).
1)
2)
Check the format.
• - DIRECTORY ERROR There is more than two same directories (p. 183).
1)
2)
• Q Z TAPE END The tape has reached the end of the tape.
1)
• Q NO TAPE Insert a cassette tape.
1)
• DELETING You press the PHOTO button on your camcorder while deleting
data in a “Memory Stick”.
1)
• FORMATTING You press the PHOTO button on your camcorder while formatting a
“Memory Stick”.
1)
• NOW CHARGING Charging an external flash (optional) does not work correctly.
1)
1)
You hear the melody or beep sound.
2)
DCR-PC9E only
3)
The x indicator and “ CLEANING CASSETTE“ message appear one after another on the screen.
Warning indicators and messages
213
Troubleshooting Поиск и устранение неисправностей
C:21:00
English
Self-diagnosis display
Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an “InfoLITHIUM”
battery pack.
c Use an “InfoLITHIUM” battery pack.
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize (p. 234).
• The video heads are dirty.
c Clean the heads using the cleaning cassette (optional)
(p. 235).
• A malfunction other than the above that you can service has
occurred.
c Remove the cassette and insert it again, then operate your
camcorder.
c Disconnect the mains lead of the AC adaptor or remove the
battery pack. After reconnecting the power source, operate
your camcorder.
• A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony service
facility and inform them of the 5-digit code. (example:
E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display
function.
This function displays the current condition of
your camcorder as a 5-digit code (a combination of
a letter and figures) on the screen. If a 5-digit code
is displayed, check the following code chart. The
last 2 digits (indicated by ss) will differ
depending on the state of your camcorder.
C:21:ss
LCD screen or Viewfinder
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony facility.
E:61:ss
E:62:ss
C:31:ss
C:32:ss
C:04:ss
C:22:ss
To Next Page
Loading...
