Unify OpenScape CP600 User Manual

166
Calls on Universal Call Distribution (UCD)
If configured (ask relevant Administrator), you will belong to a group of members
(agents) to whom calls will be assigned.
An incoming call is always delivered to the agent who has been idle the longest.
Login/logout at beginning/end of use
@ If nec. Press Main Menu key.
Open using the Softkey.
Open with softkey.
Open with softkey.
€ Select "Universal Call Distribution".
Open with softkey
Confirm.
or
Confirm.
j Enter your identification number ("Operator") when logging in (ask relevant Ad-
ministrator).
Log in/out during working hours
@ If nec. Press Main Menu key.
Open using the Softkey.
Open with softkey.
Open with softkey.
€ Select "Universal Call Distribution".
Open with softkey.
Confirm.
or
Confirm.
Service/Settings
_
Service menu
-
_
Destinations
-
_
Universal Call Distributi- -
_
Log on
_
Log off
_
Service/Settings
_
Service menu
-
_
Destinations
-
_
Universal Call Distributi- -
_
not available
_
Available
_

Unify OpenScape CP600 Specifications

General

Ethernet Ports	2 x 10/100/1000 Mbps
HD Voice	Yes
Display	Color TFT Display
Resolution	480 x 272 pixel
Connectivity	Gigabit Ethernet
Audio	HD Voice
Keys	4-way navigator key
Power	PoE (802.3af)
Protocols	SIP
Headset	EHS
USB Port	USB 2.0
Bluetooth	Optional
Supported Codecs	G.711, G.722, G.729