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Xerox COLORQUBE 8870 Service Manual

Xerox COLORQUBE 8870
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October 2012
2-66
ColorQube 8570/8870 Service Manual
94,700
Revised, 3rd Revision - Xerox Internal Use Only
Fault Messages and Codes
94,700 Process Drive Fault
A Process Drive error has occurred. The following troubleshooting procedure applies to this
error.
Initial Actions
Reboot the printer and verify the error persists.
Check that the Process Drive gear train is properly homed (ADJ 1.3).
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
Drum Maintenance Camshaft, PL 2.1 Item 11
Transfix Camshaft, PL 2.1 Item 12
Transfix Load Module, PL 2.1 Item 16
Transfix Arm Kit (with pins), PL 2.1 Item 21
Process Drive with Gear Box and Motor, PL 4.1 Item 13
Procedure
Check the Drum Maintenance Camshaft for a rotated cam on the cam closest to the opening
for the DMU on the right side.
Is the cam rotated with respect to the cam at the other end?
YN
Check Process Drive alignment. Rehome the Process Drive (ADJ 1.3). Does the error
persist?
YN
Troubleshooting complete.
NOTE: Transfix load is required to home the Process Drive correctly. Without adequate
transfix load, the Process Drive will not home properly.
Check the Load Arm Hooks. Are the Load Arm Hooks connected to the Load Arms?
YN
Hook the Load Arms (see Figure 1).
CAUTION
Be careful not to pry against the Transfix Cam to prevent damaging the Cam as
shown in Figure 1.
Check the Transfix Camshaft for movement. Does the Transfix Camshaft spin a full
360 degrees during homing sequence?
YN
Replace the Process Drive (REP 4.13). Does the error persist?
YN
Troubleshooting complete.
Check the Transfix Load Arms for damage.
NOTE: Also look for polished metal on the Transfix Cams. This happens when the
followers no longer spin and are sliding on the surface of the Cam.
Do the removed Transfix Load Arms show excessive wear at the Transfix
Roller Shaft interface? Does the follower Roller Bearing show excessive resis
-
tance to spinning?
YN
Replace the Transfix Camshaft (REP 2.12).
Replace the Transfix Load Arms (REP 2.21).
Replace the Transfix Load Arms (REP 2.21).
NOTE: Transfix load is insufficient. Too much wear in the printer from a high cycle count is
a common culprit.
Replace the Drum Maintenance Camshaft (REP 2.11).
Figure 1 Attaching the Transfix Load Module Arm
Table 1 Applicable Fault Code
94,700 Process Module Homing Error
A
A
B
B

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Xerox COLORQUBE 8870 Specifications

General IconGeneral
Wi-Fi-
Network readyYes
Security algorithmsHTTPS, SSL/TLS
Print technologyLaser
Maximum resolution2400 x 2400 DPI
Time to first page (black, normal)5 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum duty cycle120000 pages per month
Recommended duty cycle15000 pages per month
Page description languagesPCL 5c, PostScript 3
Maximum internal memory2048 MB
Sound power level (standby)24 dB
DisplayLCD
CertificationEMC Directive 2004/108/EC, FCC Part 15, Class A, Low Voltage Directive 2006/95/EC, RoHS Directive 2002/95/EC
Total input capacity625 sheets
Total output capacity350 sheets
Maximum input capacity2200 sheets
Envelopes sizesC5, DL
Maximum print size216 x 356 mm
Media weight (tray 1)60 - 220
Paper tray media typesBond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Photo paper, Plain paper, Recycled paper, Transparencies
Paper tray media weight60 - 220 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Multi-purpose tray media typesBond paper, Business cards, Envelopes, Greeting cards, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper sizeA4
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
USB 2.0 ports quantity1
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supportedWindows Server 2003, Windows Server 2008
Windows operating systems supportedWindows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)107 W
Power consumption (printing)252 W
Power consumption (PowerSave)47 W
Package weight35811 g
Storage temperature (T-T)-30 - 60 °C
Operating temperature (T-T)10 - 32 °C
Operating relative humidity (H-H)10 - 80 %
Depth (imperial)20.5 \
Width (imperial)16 \
Height (imperial)14.5 \
Networking featuresGigabit Ethernet
Networking standardsIEEE 802.1x
Minimum storage drive space160 GB
Compatible operating systemsHP UX 11, HP UX 11i, Linux, Mac OS 10.5+, Solaris 10, Solaris 9, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP, Windows XP Pro
Weight and Dimensions IconWeight and Dimensions
Depth521 mm
Width406 mm
Height368 mm
Dimensions (WxDxH)406 x 521 x 368 mm

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