Xerox Phaser 4500

Print-Quality Troubleshooting 5-45
Skewed Image Troubleshooting Procedure
Step Actions and Questions Yes No
1
Run 5 Test Prints, single
sided, from each paper tray.
If the printer has a Duplex
Unit, run five duplexed
prints from each tray.
Does the skewed image
appear only on duplexed
prints?
■ Check the Fuser Assembly.
Check for worn parts or rollers.
Check for obstructions or
contamination. Clean or replace
as necessary.
■ Check all rollers and drives in
the Exit Assembly. Check for
obstructions or contamination.
Clean or replace as necessary.
■ Check the Duplex Unit. Check
for worn parts or rollers. Check
for obstructions or
contamination. Clean or replace
as necessary.
■ Check the chute between the
Duplex Unit and the Registration
Rollers. Check for worn parts or
rollers. Check for obstructions or
contamination. Clean or replace
as necessary.
2
The skewed image
occurs on prints fed from
all trays.
■ Check the Registration
Sensor. Check actuation and for
obstructions or contamination.
Clean or replace if necessary.
■ Check the Registration
Rollers. Clean or replace if
necessary.
■ Check the Transfer Roller and
bearings. Clean or replace if
necessary.
■ Check the Print Cartridge.
Replace if necessary.
■ Check the chute Transport
Assembly. Check for
obstructions or contamination.
Clean or replace as necessary.
Go to step 3.
3
The skewed image
occurs on prints fed from
Tray 1.
■ Check the Tray 1 Feed
Rollers. Clean or replace if
necessary.
■ Check the Tray 1 Nudger
Roller. Clean or replace if
necessary.
■ Check the Tray 1 Retard
Roller. Clean or replace if
necessary.
■ Check the feed chute
between Tray 1 and the
Registration Rollers. Check for
obstructions or contamination.
Clean as necessary.
■ Check condition of paper tray.
Replace if necessary.
Go to step 4.