Xerox PHASER 6121MFP User Manual

Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
185
Cannot print the printer status
list.
The tray is out of paper. Verify that at least Tray 1 is loaded
with paper, in place, and secure.
There is a paper midfeed or jam. Clear the misfed paper. See Clearing
Paper Jams on page 196.
When the paper type or paper
size for Tray 1 is changed, the
printer control panel displays
the message Check Fax Mode.
If a fax is received, it could not be
printed on paper of the currently
specified type or size. However, you
can still copy and print.
Press the Fax button and then check
the error details.
To print a received fax, change the
paper type setting to Plain Paper
and the paper size to Letter, A4, or
Legal (whichever is in the paper
tray).
Printing takes more time than
expected.
The printer is set to a slow printing
mode (for example, Thick
Cardstock).
It takes more time to print with
special media. When using regular
paper, make sure that the paper
type is set properly in the printer
driver.
The printer is set to Energy Saver
mode.
It takes more time for printing to
start in Energy Saver mode.
A toner cartridge for a different
region or an unapproved toner
cartridge is installed (the printer
control panel displays the message
Wrong Toner X).
Install a correct Xerox toner
cartridge approved for your specific
printer.
If an error is detected while the
print job is being transmitted while
the printer is in Copy mode, it takes
a while to process the error and
resume the printing job.
Wait. No action is needed.
Blank pages are printed. One or more of the toner cartridges
are defective or empty.
Inspect the toner cartridges. The
image will not print correctly or not
at all if the cartridges are empty.
The wrong kind of paper is being
used.
Verify that the media type set in the
printer driver matches the type of
paper loaded in the printer tray.
Not all of the pages print. A different user accidentally
canceled the job.
Try printing the remaining pages.
The paper tray is empty. Verify that the tray is loaded with
paper.
A document is printed with an
overlay file which has been created
by an unsuitable printer driver.
Print the overlay file using a suitable
printer driver.
Symptom Cause Solution

Xerox PHASER 6121MFP Specifications

General

Print technology	Laser
Maximum resolution	1200 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	11 s
Time to first page (color, normal)	21 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Power supply type	AC
Dimensions (WxDxH)	405 x 427 x 375 mm
Printer management	MFP ControlCentre, Xerox CentreWare Internet Services, Xerox CentreWare Web
All-in-one functions	Copy, Scan
Standard media sizes	92 x 184mm - 216 x 356mm
Maximum internal memory	0.128 GB
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/XP/Vista Mac OS X v10.3+
Scanner type	Flatbed scanner
Image formats supported	JPG
Maximum scan resolution	4800 x 4800 DPI
Copier resize	- %
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	19 s
Time to first copy (color, normal)	45 s
Total input capacity	200 sheets
Total output capacity	100 sheets
Internal memory	128 MB
Card reader integrated	No
Sound pressure level (printing)	- dB
Display	LCD
Market positioning	Business
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 209 g/m²
Standard interfaces	USB 2.0
Power consumption (standby)	76 W
Power consumption (average operating)	271 W
Sustainability certificates	ENERGY STAR
Certification	EMC, FCC
Maximum duty cycle	35000 pages per month
Recommended duty cycle	1500 pages per month
Operating temperature (T-T)	10 - 35 °C
Non-operating relative humidity (non-condensing)	15 - 85 %