Xerox PHASER 6121MFP User Manual

Troubleshooting
Phaser 6121MFP Multifunction Printer
User Guide
190
The image is too light, or there
is low image density.
The laser lens is dirty. Clean the laser lens. See Cleaning the
Laser Lens on page 168.
The copy density is set too
light.
Select a darker copy density. See Making
the Image Lighter or Darker on page 79.
The paper is damp. Remove the moist media and replace it
with new, dry media.
There is not much toner left in
one of the cartridges.
Replace any cartridges that have low
toner.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The media type set in the
printer driver does not match
the media loaded in the printer
tray.
Specify the correct media type in the
printer driver.
The image is too dark. The copy density is set too dark
(lighten/darken setting).
Select a lighter copy density. See
Making the Image Lighter or Darker on
page 79.
The document was not pressed
close enough against the
document glass.
Position the document so that it is
pressed close enough against the
document glass. For details on correctly
positioning the document, see Basic
Copying on page 76.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
Image is blurred, or the
background is lightly stained.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and inspect
them for damage. Replace any that are
damaged.
The imaging unit may be
defective.
Remove the imaging unit and inspect it
for damage. If damaged, replace it.
The document glass or the
document cover is dirty.
Clean the document glass and cover. For
details, see Cleaning the Document
Glass and Document Cover on
page 161.
Symptom Cause Solution

Xerox PHASER 6121MFP Specifications

General

Print technology	Laser
Maximum resolution	1200 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	11 s
Time to first page (color, normal)	21 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Power supply type	AC
Dimensions (WxDxH)	405 x 427 x 375 mm
Printer management	MFP ControlCentre, Xerox CentreWare Internet Services, Xerox CentreWare Web
All-in-one functions	Copy, Scan
Standard media sizes	92 x 184mm - 216 x 356mm
Maximum internal memory	0.128 GB
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/XP/Vista Mac OS X v10.3+
Scanner type	Flatbed scanner
Image formats supported	JPG
Maximum scan resolution	4800 x 4800 DPI
Copier resize	- %
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	19 s
Time to first copy (color, normal)	45 s
Total input capacity	200 sheets
Total output capacity	100 sheets
Internal memory	128 MB
Card reader integrated	No
Sound pressure level (printing)	- dB
Display	LCD
Market positioning	Business
Maximum print size	216 x 356 mm
Paper tray media types	Bond paper, Card stock, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 209 g/m²
Standard interfaces	USB 2.0
Power consumption (standby)	76 W
Power consumption (average operating)	271 W
Sustainability certificates	ENERGY STAR
Certification	EMC, FCC
Maximum duty cycle	35000 pages per month
Recommended duty cycle	1500 pages per month
Operating temperature (T-T)	10 - 35 °C
Non-operating relative humidity (non-condensing)	15 - 85 %