3-12 WorkCentre C2424 Service Manual
4,024.42: This fault code indicates a problem with the wiper. The wiper is not
aligned properly and engaged the headtilt while in the waste lock position.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Run the Check Wiper Alignment test.
2. Did the test fail?
Perform the
Wiper
Alignment
Procdure and
test again. Go to
Step 2 if the test
fails again.
Go to Step 2.
2
1. Run the Wiper Drive test.
2. Did the test fail?
Go to Step 3. Go to Step 5.
3
1. Inspect the wiper drive system and wiper
lock system. Look for ink in the belts.
2. Is the wipe system operating correctly?
Go to Step 4. Replace the
problem
component.
4
1. Inspect the head maintenance clutch.
2. Is there the presence of oil or
contamination?
Clean the
interior of the
sytem and
replace clutch if
necessary.
Go to Step 5.
5
1. Run the Head Maintenance Clutch test.
2. Is the head maintenance clutch operating
correctly?
Replace in the
following order:
â– Exit module
â– Media drive
gearbox
â– Wiper blade
Replace the
head
maintenance
clutch.