Error Messages and Codes 3-23
11,0XX.xx Errors - Electronics Module Interface Fault
11,001.47: Upper 525-sheet feeder broken serial link detected.
11,002.48: Lower 525-sheet feeder broken serial link detected.
11,003.49: Control panel broken serial link detected.
11,004.41: Control panel or I/O board broken serial link detected.
11,005.42: Power control broken serial link detected.
11,006.43: Printhead broken serial link detected.
11,007.44: PCI error detected.
11,008.45: The DMA hardware is not responding.
11,009.46: PS communication timeout failure detected.
11,010.47: PS hardware version mismatch.
11,011.48: PS software version mismatch.
11,012.49: The power control PLD does not match the expected version.
11,013.41: I/O PLD version mismatch.
11,014.42: Control Panel version mismatch.
11,015.43: Printhead PLD version mismatch.
11,016.44: Lower 525-sheet feeder PLD version mismatch.
11,017.45: Upper 525-sheet feeder PLD version mismatch.
11,018.46: Titan version mismatch.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Ensure ground integrity for the system.
2. Did this resolve the error?
Complete. Go to Step 2.
2
1. Inspect and reseat all connectors.
2. Inspect the gray cable between the I/O board
and the electronics module.
3. Ensure the cables are properly dressed in
the wiring raceway as detailed in the wiring
diagram section of this manual.
4. Did this correct the problem?
Complete. Go to Step 3.
3
1. Reset NVRAM and retest.
2. Did this resolve the problem?
Complete. Go to Step 4.
â– 11, 001.47 and 11,017.45 Replace Tray 2.
â– 11,002.48 and 11, 016.44 Replace Tray 3.
â– 11,003.49 and 11,0014.42 Replace the control panel.
â– 11,004.41 and 11,013.41 Replace the I/O board.
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