Xerox WorkCentre C2424DX User Manual

3-24 WorkCentre C2424 Service Manual
11,100.60 - Temperature Error
11.100.60: The root problem for this error is temperature sensitivity with the power
supply’s opto isolator chips. Ensure room temperature is not too high. Ensure also that
the electronics fan runs correctly. If OK, then replace the electronics module.
12,000.60 Errors - Program Faults
a. Reset NVRAM and retest.
b. Ensure ground integrity for the system(see "Ensuring Ground Integrity" on
page 4-73).
13,0XX.xx Errors - Thermal Faults
13,000.48: Thermal fault.
13,003.42:
13,007.46:
■ 11,006.43 and 11,015.43 Replace the printhead.
■ For all other 11,000.4x errors: Replace the electronics module.
Troubleshooting Procedures
Step Questions and Actions Yes No
1
1. Ensure ground integrity for the system.
2. Did this correct the problem?
Complete. Go to Step 2.
2
1. Reset NVRAM and retest.
2. Did this correct the problem?
Complete. Go to Step 3.
3
1. Check and reseat all data cables to the
printhead.
2. Did this correct the problem?
Complete. Replace the
printhead.
Troubleshooting Procedures
Step Questions and Actions Yes No
1
1. Ensure ground integrity for the system.
2. Did this correct the problem?
Complete. Go to Step 2.
Troubleshooting Procedure (Continued)
Step Questions and Actions Yes No

Xerox WorkCentre C2424DX Specifications

General

Brand	Xerox
Model	WorkCentre C2424DX
Category	Printer
Language	English