3-18 WorkCentre C2424 Service Manual
7,009.42: The printhead is tilted back but not properly restrained in the park arms.
7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.
7,011.44: This is a soft fault, and will not halt the printer.
7,012.45: The drum transfix home sensor is still in a not homed position, after the
return home motion has been Complete.d.
7,014.47: The printhead is not locked in the head tilt restraint spring.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Check the printhead wiring for proper
routing.
2. Remove the printhead and clean around the
printhead tilt gears.
3. Did this correct the problem?
Complete. Go to Step 2.
2
1. Ensure the gears are correctly aligned and
homed, see see "Homing the Process Gear
Drive Train" on page 6-8.
2. Did this correct the problem?
Complete. Go to Step 3.
3
1. Replace the process gearbox.
2. Did this correct the problem?
Complete. Go to Step 4
4
1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 5.
5
1. Use service diagnostics to run the Wiper
Drive test.
2. Did the test fail?
Inspect the
maintenance
drive system,
replace any
defective parts.
Replace the
exit module
assembly.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2
1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
arms.
3
1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
To Next Page
Loading...
Need help?
General