3-26 WorkCentre C2424 Service Manual
13,067.43: The drum thermistor circuit is open.
13,069.45: The drum thermistor circuit is shorted.
13,071.47: The drum thermistor returned a bad reading, or the reading was corrupted
by ESD (Electrostatic Discharge).
13,072.48: The preheater got too hot.
13,074.41: The preheater took too long to reach its setpoint.
13,131.44: The preheater thermistor circuit is open.
13,133.46: The preheater thermistor circuit is shorted.
8
1. Using service diagnostics, run the Drum
Heater test.
2. Did the test pass?
Replace the
drum assembly.
Replace the
drum
temperature
sensor.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Using service diagnostics, run the Drum
Temperature Sensor test.
2. Did the test pass?
Go to Step 2. Replace the
drum
temperature
sensor.
2
1. Inspect the sensor wiring harness.
2. Is the wiring free from defects?
Replace the
drum
temperature
sensor.
Replace the
sensor wiring
harness.
Troubleshooting Procedure (Continued)
Step Questions and Actions Yes No
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