Xerox WorkCentre C2424DX User Manual

Error Messages and Codes 3-41
37,017.44: PEST - Main tray (Tray 1) deskew clutch disconnect . The main tray
deskew clutch is not drawing the expected power from the supply.
37,018.45: PEST - Main tray (Tray 1) pick clutch disconnect. The main tray pick
clutch is not drawing the expected power from the supply.
37,019.46: PEST - Tray 1 pick solenoid disconnect. The tray 1 pick solenoid is not
drawing the expected power from the supply.
37,020.47: PEST - Strip solenoid disconnect. The strip solenoid is not drawing the
expected power from the supply.
37,021.48: PEST - Tray 1 elevator disconnect. The main tray elevator is not drawing
the expected power from the supply.
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Run the appropriate diagnostic test:
37,016.43 = Head Maintenance Clutch
37,017.44 = Deskew Clutch
37,018.45 = Pick Clutch
37,019.46 = Pick Solenoid
37,020.47 = Strip Solenoid
2. Did the test pass?
Go to Step 3. Go to Step 2.
2
1. Check the wring for the problem clutch or
solenoid.
2. Is the wiring damaged or not working
properly?
Replace the
problem wiring
harness.
Replace the
problem
component:
■ Head
maintenance
clutch
■ Media path
drive assembly
■ Pick solenoid
■ Strip
solenoid
Troubleshooting Procedure
Step Questions and Actions Yes No
1
1. Run the Tray 2 Lift Motor test.
2. Did the test pass?
Replace the
electronics
module.
Go to Step 2.
2
1. Check the wiring to the tray 2 lift motor.
2. Is the wiring damaged?
Replace the
wiring harness
Replace the
tray lift motor.

Xerox WorkCentre C2424DX Specifications

General

Brand	Xerox
Model	WorkCentre C2424DX
Category	Printer
Language	English